Fusion Pro help

Hosted Fusion workspaces, services, orders, and customers.

Support & chat

Keep ownership and customer reply status clear across your team.

Support & chat

Set branding, helpful entry points, AI handling, and the handoff experience.

Support & chat

Connect a business-owned number and handle its conversations in one Inbox.

Support & chat

Configure conversation emails and verify their delivery status.

Support & chat

Use the correct composer mode, review attachments, and confirm delivery.

Support & chat

Draft an answer, inspect its sources, and review it before sending.

Support & chat

Read another language, preview your translated reply, and keep the original available.

Support & chat

Prepare consistent answers while keeping the final reply under your control.

Support & chat

Choose the right queue and see what your team needs to answer.