Invite and manage staff users
Staff users work in the admin workspace. They are separate from customers in the Clients module. Use **Settings → Users & Roles → Users** with permission to manage users and roles.
Add User
1. Create or review the intended role under **Roles** first.
2. Return to **Users → Add User**.
3. Enter **Name**, **Email**, and **Role**.
4. Choose **Save** to send the workspace invitation.
5. Ask the recipient to accept it through their own DHRU Account. An **Invited** row is awaiting acceptance and should not be treated as an active staff account.
Invitation problems
Use **Resend invitation** on the invited user when the original invitation needs to be sent again. Check the exact email first. A duplicate-email error means a staff record already exists; inspect that record instead of creating another invitation. An invited user cannot be edited through the normal profile update until acceptance.
Edit an accepted user
Open the user, adjust **Name**, **Role**, or **Active**, and choose **Save** or **Save & Close**. The email is read-only when editing. The built-in primary Administrator has additional restrictions; do not use another staff profile as a substitute for that owner account.
Remove access
Use Inactive for a planned pause or **Delete** when you intend to remove the staff record, and read the confirmation. Review related app access and operational responsibilities separately. Keep the primary owner account available when changing roles.