Start here: your Fusion Pro workspace
Fusion Pro is managed through your workspace admin panel. Start with one service and one complete customer workflow before expanding your catalog.
Check your workspace
Use the workspace selector at the top of the sidebar and confirm the business name and domain. Workspaces have separate settings and customer records. If an expected page or action is missing, ask your workspace administrator to check your role and available plan features.
Set up the essentials
1. Open **Settings → General** and review the business identity and domain.
2. Review **Settings → Currency & Wallet** before accepting customer funds.
3. Review **Settings → Payments**, registration, and security for your business.
4. Add staff through **Settings → Users & Roles**, granting only the actions they need.
Build a small catalog
Open **Products → List** to create and price your first service. Use **Orders → Supplier APIs** if fulfillment comes from a connected supplier. Check the service requirements, delivery time, customer group prices, and fulfillment method before making it available.
Follow the customer journey
Create or locate an authorized test customer. Review their group, currency, and wallet before placing any test order that can incur a charge. Follow that order in **Orders → Pending Orders**, then use **History** for the completed record. A changed local status is not proof of a supplier delivery or an external payment.
Prepare support
Open **Help Center → Articles** to write the answers customers need most. Configure the Messenger channel and use the **Inbox** to handle customer questions. Start with accurate service requirements, delivery expectations, and refund procedures.