Migrate eligible legacy client credit

**Credit balances only** is a financial migration. Applying an eligible row credits the Fusion Pro wallet and requests reset of the corresponding source balance. Coordinate a cutover so the source credit cannot also be spent during migration.

Requirements

The source must support credit migration; matching destination accounts and currencies must be valid. Normal eligibility requires positive source credit and zero target balance. Staff need client access, wallet-management permission, and allowed adjustment capacity. Read the preview reason for any blocked row.

Review and apply

1. Load the authorized source through Import from URL.

2. Choose **Migrate type: Credit balances only**.

3. Narrow with Minimum credit, Maximum credit, Source client status, Source currency, or Source group when needed.

4. Check client/email, currency, source amount, target account, and target balance for every selected row.

5. Choose **Migrate selected credit** only after agreeing the amounts and cutover.

6. Download the report and verify destination ledger entries and source balances.

Uncertain and partial results

**Source Reset Failed** can mean the destination is already credited while the source reset was not confirmed. Do not add the credit manually again. Already Migrated, Uploaded, Unconfirmed, and Not Processed are different outcomes. Inspect both systems before retrying unresolved rows.

Do not zero the target wallet, delete ledger entries, or switch source identity simply to make an ineligible row pass. A changed source amount, source conflict, or nonzero target balance needs reconciliation, not repeated blind submission.

Related guide: Trace a client transaction across records