Create announcements, banners, and client updates

Open **Content → Announcements**. Announcements are client-facing updates with a chosen placement and audience. They are separate from a permanent custom website page.

Add Announcement

1. Choose the add action and select **Type**.

2. Enter a clear **Title** and **Message**.

3. Choose the audience: all clients or selected client groups. A group audience requires at least one group.

4. Choose the placement.

5. Add the required banner image when using Banner, and optional action buttons or text links with meaningful labels.

6. Save as **Draft** while reviewing, or **Published** when it should be available to the matching clients.

Choose the placement

**Marquee** shows a scrolling update in the client dashboard. **Popup** opens in a dashboard dialog. **Banner** appears in the dashboard banner carousel and announcement timeline. **Sidebar** is used in the client announcement timeline. Check the intended customer view after saving because audience and placement affect where the update appears.

Links and images

Use a store image from the available image picker for a banner. Keep action labels short and verify the target URL before publishing. A button label alone does not make an empty or incorrect destination useful. Do not include private account details in an announcement intended for all clients.

Edit or remove

Open an announcement to edit it and use **Save** or **Save & Close** as offered. Change it back to Draft when it should stop being published, or use Delete only when removal is intended. If it does not appear, check status, selected groups, placement, and the actual customer session.

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