Configure internal credit transfers and vouchers

Open **Settings > Credit Transfer**. These settings cover internal account credit and vouchers. Group-level permission must also be enabled for the intended senders and receiving groups.

Credits Transfer

1. In **Credits Transfer**, choose Enabled when the feature should be available.

2. Set **Require KYC** and **Require 2FA** for senders as intended.

3. Review **Require KYC (Receiver)** and **Require 2FA (Receiver)** separately.

4. Use **Add Fee**, select Currency, and set **Fixed Fee** and **Percentage Fee**. Review an existing row before adding a duplicate currency.

5. Save/Add the fee row, then use the page’s **Save** action to persist the full settings form.

Vouchers

1. In **Vouchers**, choose Enabled and set the KYC/2FA requirements.

2. Use **Add Limit** for a currency.

3. Enter **Min Amount**, **Max Amount**, and **Generation Fee**.

4. Review the minimum and maximum together.

5. Add/save the row and use the page’s Save action.

6. Re-open the page to confirm the stored rules.

Complete group eligibility

Open Clients > Groups and configure Internal credit transfer, Vouchers, and Allowed client groups for the sender group. The global switch alone does not grant access to every client. Currency availability is managed separately.

If a client is blocked, check their current group, receiving group, applicable currency row, verification state, and 2FA requirements. Page Reset discards unsaved settings changes; editing or deleting a fee/limit row still requires the page save. An internal credit transfer is not an external payout or a payment-provider refund.