Update selected clients and account status

Bulk changes apply to the selected client IDs. Group and status changes can affect pricing and access, so check the selection before saving.

Update selected clients

1. Filter **Clients > List** and select the intended rows.

2. Check the selected count and choose **Edit selected clients**.

3. Enable only the fields to change: **Status**, **Group**, **Country**, or **API access**.

4. Set the new values and submit.

5. Review success and per-record failures, refresh, and inspect the affected accounts. A partial failure does not mean every row changed.

Ban or activate one client

Use the account-status action on the client record. For a ban, enter **Ban reason (optional)** when useful and confirm **Ban this client?**. For a banned client, use **Activate this client?**. Save or discard other edits first. A status change is separate from a wallet adjustment, refund, or session review.

Deleting accounts

Authorized staff can use **Delete selected clients**. Review the confirmation and the clients’ orders, invoices, wallet, and records before deleting. Deletion is not a method for returning funds or resolving a payment dispute. After an uncertain request, refresh the affected accounts before repeating it.

Related guides

Find, filter, and export clients

Create or edit a client account