A repair record keeps the customer, device, reported issue, and related work together.
Record the intake
Open Repairs and start a new repair. Add the customer, identify the device, and record the issue and its condition.
Prepare an estimate
Record the proposed work and required parts. Follow your business approval process before starting chargeable work.
Follow the repair
Keep the repair status and assigned tasks up to date. Review the work and handover details before closing the job.