API Timeout

The API timeout in Dhru Fusion Pro is directly linked to the product/service delivery time you configure in each product.

⏱ How It Works:

• The system checks the Delivery Time setting under:

Edit Product → Delivery Time

• If the delivery time is set as 1-5 minutes, the system will attempt to retrieve the API response for up to 5 minutes.

• If no response is received within that window, the order status will show Timeout.

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🔁 How to Retry:

You can manually restart the API retrieval process by going to:

View Order → Forcefully Get

This will trigger a fresh attempt to fetch the status or response from the connected supplier API.

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📄 View Logs:

To review what happened during the API call, go to:

View Order → Timeline

Here, you can check detailed logs of each API attempt and response.

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