View billing invoices

Open **Billing > Invoices** to review PayerOne billing records. These invoices relate to your PayerOne subscription, prepaid balance, and other supported billing actions. Your customers' payment requests are listed separately under Orders.

Open an invoice

1. Open the account menu and choose **Billing**.

2. Select **Invoices**, or choose a recent invoice on the Subscription tab.

3. Select an invoice row or its view action.

4. Review the invoice number, status, date, type, and billing cycle when present.

5. Check the item descriptions, tax, applied credits, total, and currency. A paid invoice can also show the payment-received date.

Read credits and voucher records

Applied credits reduce the amount due on the invoice. A voucher redemption can display **Voucher Redeemed** with its credited amount. Keep those values separate from a payment to one of your customers' checkout orders.

Missing or unexpected invoice

Confirm the account and the billing action you completed. A checkout redirect or an open payment page does not itself mean an invoice is paid. Refresh Billing and inspect the invoice status. If the record still differs from the payment you made, contact support with the invoice number, amount, currency, and payment reference. This dashboard view provides invoice details; use the displayed controls rather than assuming a separate PDF download or print action is available.